Legal notice

This is an English translation of the Slovenian legal notice, provided for information only. The Slovenian text is the legally binding version.

Terms of Use

The owner, custodian and administrator of this website and of the domain https://asjadominko.com/ (“website”) is Asja Dominko d.o.o., Jadranska 27, 2000 Maribor, Tax number: SI 50461893, registration number: 8857172000. By using this website (opening links, browsing, scrolling, etc.), you agree to these Terms of Use and are therefore bound by them. If you do not agree to these Terms of Use, do not use the website. These Terms of Use apply to the entire website, including its separate parts and subpages, unless expressly stated otherwise. These Terms of Use also include: the privacy policy. By using our website, you confirm that you are older than fifteen (15) years and can enter into legally binding contracts.

We accept no liability if the information available on the website is not accurate, complete, current or up to date. The content of this website is intended solely to inform with general information. Any reliance on the content of this website is at your own risk.

Acceptance of the Terms of Use

By using this website, you agree that you have read, understand and agree to these Terms of Use. If you accept or agree to these Terms of Use on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms of Use.

Content on the website

All content included in the website or available through the website, such as text, graphics, user interfaces, materials, images, videos, trademarks, service marks, logos, sounds, music, sound recordings and data (together “content”), including but not limited to the design, structure, selection, coordination, expression and arrangement of such content on the website, is owned by us or we have concluded appropriate contracts that permit us to use it, and it is therefore protected by intellectual property rights (e.g. copyright, trademark). This website may also include trademarks or service marks of third parties. All such trademarks are the property of their owners, and you agree not to use or display them in any way without the prior written permission of the relevant trademark owner.

You may not copy, reproduce, republish, upload, post, publicly display, translate, transmit or distribute in any way, to any other website or other medium for publication or distribution or for any commercial undertaking, any part of the website and/or the content, without our express prior written consent. Neither the website nor any part of the website or the content may be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for commercial purposes without our express written consent.

For as long as you comply with these Terms of Use, we permit you to browse the website and grant you a non-commercial, non-exclusive, non-transferable right to use the content, and to print or download copies of the content on the website for your personal purposes, provided that you do not remove any copyright or other notices appearing on the content you print or download. You agree that you will not otherwise copy, display or transmit any content on the website in any way or medium. You also agree that you will not modify, sell, broadcast or distribute any content on the website in any way or medium, including by uploading the content or otherwise publishing the content online, without our express written consent.

We respect the intellectual property rights of others and ask that you do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please notify us at: dobrodosli@asjadominko.si.

Privacy and cookies

The privacy policy is an integral part of these Terms of Use.

The privacy policy is available here.

Notice

Neither we nor our authorised partners are liable for any alteration of, damage to or loss of programs, data or other information that we or our partners have stored or host in connection with the use of this website or the content. Use of this website and the content is at your own risk.

THE WEBSITE, INFORMATION, CONTENT AND MATERIALS, INCLUDING THE SERVICES INCLUDED IN OR OTHERWISE AVAILABLE THROUGH THE WEBSITE, ARE PROVIDED AS THEY ARE AVAILABLE, UNLESS EXPRESSLY STATED OTHERWISE. We reserve the right to restrict or discontinue access to the website or to any function or part of it at any time.

We expressly disclaim all warranties, whether express or implied, including implied warranties of merchantability, satisfactory quality and fitness for a particular purpose, and any warranty that the content on the website constitutes any infringement; that access to the website will be uninterrupted or error-free; that the website will be secure; or that the information on the website will be complete, accurate or up to date.

Limitation of liability

To the fullest extent permitted by applicable law, you understand and agree that neither we nor any third party are liable for any direct, indirect, pecuniary or non-pecuniary or any other damage related to your use of or inability to use this website or any other website you access through a link from this website, or to any action we take or fail to take as a result of electronic messages you send us. This also includes all damages related, among other things, to errors, interruptions, computer viruses and data loss that you may suffer through the use of this website. This limitation of liability applies regardless of whether the damages are claimed under these Terms of Use, on the basis of negligence, intent or otherwise, and even if we were negligent and you had informed us of the possibility of any damage arising.

WE GIVE NO WARRANTY AND SHALL NOT BE LIABLE FOR ANY CLAIM ARISING FROM:

• USE OF THE WEBSITE CONTRARY TO THE PROVISIONS OF THE TERMS OF USE OR TO ITS INTENDED USE,
• MODIFICATIONS OF THE WEBSITE MADE BY ANYONE OTHER THAN US, UNLESS WE HAVE EXPRESSLY PERMITTED THE MODIFICATIONS,
• DAMAGE CAUSED BY IMPROPER OR NEGLIGENT USE,
• USE OF THE WEBSITE IN COMBINATION WITH ANY SYSTEM OR SOFTWARE THAT WE HAVE NOT PERMITTED OR HAVE PROHIBITED,
• CONTENT PUBLISHED/UPLOADED ON THE WEBSITE.

WE DO NOT WARRANT AND SHALL NOT BE LIABLE FOR:

• THE UNINTERRUPTED OPERATION OF THE WEBSITE,
• THE ERROR-FREE OPERATION OF THE WEBSITE,
• THE FUNCTIONS CONTAINED ON THE WEBSITE MEETING YOUR REQUIREMENTS OR EXPECTATIONS,
• THE WEBSITE BEING COMPATIBLE WITH ANY PROGRAM OR SOFTWARE.

Except where expressly prohibited by law, we exclude all liability for any damage incurred (including as a result of negligence, intent or breach of statutory duties). If a court finds that we are liable for any damage or loss arising from this website or connected in any way with your use of the website, our liability is limited to EUR 1,000.00 (one thousand euros).

Third-party content

Some content available through the website may include materials of third parties and their websites (“Linked Websites”). Linked Websites may direct you to external pages that are not connected with us. We are not responsible for the content of Linked Websites, and we do not warrant and shall not be liable for any third-party materials, content or websites or for any other third-party content, products or services. Linked Websites are not under our control; we provide these links only for your convenience, and they do not indicate any connection with us.

Final provisions

If any provision of these Terms of Use is found to be unlawful, invalid or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law and shall be deemed severable from these Terms of Use; it does not affect the validity and enforceability of the other provisions.

These Terms of Use are drawn up and interpreted in accordance with the law of the Republic of Slovenia. By using this website, you agree that the court in Ljubljana, Slovenia, has exclusive jurisdiction over all disputes arising from these Terms of Use or from the use of the website.

You may review the latest version of the Terms of Use on this website at any time. The version published on the website is the valid one. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use, in which case the new version will be published on the website. It is your responsibility to check the website regularly for changes. Your continued use of or access to the website after any changes to these Terms of Use are published constitutes acceptance of those changes.

Adopted on 1 February 2025.

General Terms and Conditions of Business

These General Terms and Conditions of Business apply to purchases in the online shop on the website https://asjadominko.si/, which is operated by the same company, Asja Dominko d.o.o. Nothing can be purchased on the website asjadominko.com: it offers only the booking of a free introductory conversation and a contact form. Where these Terms refer to the Online Shop, this means the online shop on asjadominko.si.

1. Basic information and application of the terms

The General Terms and Conditions of Business (hereinafter: the Terms) set out the conditions for the purchase and sale of services in the online shop available at: https://asjadominko.si/, which is owned by the company Asja Dominko d.o.o. (hereinafter: the Online Shop or the Provider).

Identity: Asja Dominko d.o.o.
Legal representative: Asja Dominko, director
Business address: Jadranska 27, 2000 Maribor
Registration number: 8857172000
Tax number: SI 50461893
VAT payer: YES
IBAN: SI56 6100 0002 5761 898
Registration authority: District Court in Maribor (Okrožno sodišče v Mariboru), Slovenia, entered under Srg No. 2021/14583, dated 28 April 2021.
E-mail: dobrodosli@asjadominko.si.
Online shop: https://asjadominko.si/

When placing an order, every buyer must provide the required data, which are processed and stored in accordance with Slovenian legislation (the protection of personal data is governed by a separate document available here). These Terms apply both to buyers who are natural persons and to legal entities, whereby the provisions on withdrawal from the contract and on the warranty of conformity of services apply only to consumers (a natural person who acquires or uses services for purposes outside their professional or gainful activity).

The buyer consents to these Terms and agrees with them in full when they confirm, in a dedicated box before placing the order, that they have read them. These Terms also form an integral part of the sales contract between the buyer and the provider of the service that the buyer purchases in the Online Shop.

2. Consumer protection

The Online Shop operates in accordance with the Consumer Protection Act (ZVPot-1), and we are also bound by at least the Obligations Code (OZ) and the Electronic Commerce Market Act (ZEPT). In cases where conditions are not specified in the Terms, the statutory provisions apply automatically.

3. Online Shop

3.1. Registration of a user account

In the Online Shop you can easily shop without logging in, as an unregistered user.

However, using the online programs will require logging in with a username or e-mail address and a password.

The registered user is also responsible for the protection of personal data, by ensuring the security of their username and password. If the registered user discovers misuse of, or any other interference by a third party with, their user account, they should report this immediately to the provider at dobrodosli@asjadominko.si, so that we can temporarily suspend the user account and thereby prevent further misuse.

3.2. Description of the technical purchasing procedure

The consumer successfully completes an order in two basic steps of the purchasing process. To place an online program in the Online Shop cart, the consumer presses the “Dodaj v košarico” (Add to cart) icon, and at that very moment the online program is placed in the online purchase cart. If they wish to continue the purchase, the consumer can choose between two options, “Nadaljuj z nakupovanjem” (Continue shopping) or “Zaključek naročila” (Complete order), which are displayed when the consumer selects an online program and presses the “Dodaj v košarico” (Add to cart) icon.

The steps of the purchasing process are as follows: CART and COMPLETION OF PURCHASE. In the cart, the consumer can view the contents of the cart, the quantity of the selected programs and the amount including VAT, as well as the final amount of the purchase. The consumer continues the purchasing process by entering the personal data required to complete the purchase. In this step the consumer also selects the payment method and completes the purchasing process by clicking the “Zaključek naročila” (Complete order) button. At the bottom of the page, right next to the order confirmation, there is a hyperlink to the website's terms of business, where the consumer can read the terms of business. The check box is required, and the purchase cannot be completed without ticking it. On clicking “Kupite sedaj” (Buy now), the consumer receives a confirmation of the completed purchase at the e-mail address they entered.

The consumer may change both the online programs in the cart and the personal data at any time. In the “Košarica” (Cart) step, the consumer can remove online programs they have placed in the cart by pressing the “x” icon. By pressing the browser's “back” arrow, the consumer can select additional online programs in the Online Shop and thus correct an error regarding the ordered online program. The consumer can correct personal data while entering them at any point of placing the order. This is done by pressing the browser's “back” arrow.

3.3. Prices of services

Prices of services in the Online Shop are stated in euros (EUR), are valid at the moment the order is placed and have no predetermined period of validity. The sales contract between the provider and the buyer is concluded at the moment the buyer receives an e-mail notification that the order has been accepted. From that moment, all prices and other conditions are fixed and apply both to the provider and to the buyer. Promotions and discounts are defined in the Online Shop and apply to the marked services for a specified period. Promotions and discounts are mutually exclusive and cannot be combined. By confirming the purchase, the buyer also undertakes to pay for the order.

3.4. Online programs

The conditions set out in this section apply to the purchase of online programs led by the Provider. The Provider offers the following programs:

a) VIBRANT LIFE PROGRAM

The features of the VIBRANT LIFE PROGRAM are presented to the user on the website asjadominko.com, or the user may obtain further information by e-mail or telephone.

The user fully accepts all responsibility for their wellbeing during the VIBRANT LIFE PROGRAM.

The user is aware that:

• owing to the emotionally intense nature of the VIBRANT LIFE PROGRAM, unpredictable emotional states may arise which, in a transitional phase, could adversely affect their wellbeing. The very purpose of the VIBRANT LIFE PROGRAM is to work with strong negative feelings, and this can only be done by bringing them into awareness and, in the next phase, releasing them;
• the VIBRANT LIFE PROGRAM is an alternative form of self-help that is not medically recognised and is not suitable for treating or diagnosing specific medical conditions, or as a substitute for professional healthcare;
• they are healthy and feel able to take part in the VIBRANT LIFE PROGRAM. They have no physical, mental (bipolar disorder, schizophrenia, psychosis) or other problems or conditions that would prevent them from taking part in the VIBRANT LIFE PROGRAM;
• they fully accept all responsibility for their wellbeing during the VIBRANT LIFE PROGRAM.

3.5. Free content

Through its Online Shop, the Provider also offers free content, for example a Free conversation and a Free handbook: “7 korakov za lažje obvladovanje tesnobe” (7 steps to managing anxiety more easily).

a) Free conversation

The free conversation with the Provider lasts 30 minutes and can take place in person in Maribor, by telephone or online (Zoom or Viber). The Provider selects the date and time of the free conversation via the website, enters the data and selects the format of the free conversation. The User is informed of further instructions for the free conversation by e-mail, at the address entered when booking.

b) Free handbook

Via the website, the Provider enables the User to download the free handbook “7 korakov za lažje obvladovanje tesnobe” (7 steps to managing anxiety more easily); to receive it, the User must enter their name, e-mail address and telephone number. After entering the required data, the User receives the free handbook at their e-mail address.

4. Ordering and conclusion of the contract

Online events are ordered through the online shop at https://asjadominko.si/ 24 hours a day, 365 days a year. The buyer selects and orders online events, which are arranged into individual sales categories. The Provider reserves the right to disable the online shop or to disable access to it due to technical or other problems or maintenance, which also means that the Online Shop cannot be used. In the event of technical problems in the online shop, the Provider reserves the right to cancel placed orders affected by the technical error. In the event of cancellation of orders, the Provider will inform you as soon as possible and advise you of the next steps.

The sales contract between the Provider and the buyer in the Online Shop is concluded at the moment the Provider sends the buyer the first e-mail confirming their order. The sales contract (i.e. the first e-mail on the status of the order) is stored in electronic form on the Provider's server and is available to consumers on their written request.

After placing each order, the buyer receives an e-mail notification that the order has been accepted. It contains all the details of the purchase made by the buyer.

5. Payment methods

The Online Shop offers the following payment methods:

a) Direct bank transfer

The buyer makes the payment to the Provider's bank account. The transfer details are given in the order confirmation e-mail, which the buyer receives at the e-mail address they provided during the purchasing procedure.

b) Payment card

Payment by payment card is made through the Stripe online platform. When paying by payment card, the buyer may pay for online programs in several instalments. The buyer selects the number of instalments as soon as they add the online program to the cart. The method and due dates of the instalments are shown when the number of instalments is selected, by clicking “Preberi več” (Read more). In the case of payment in instalments, the purchase is made only once (the first time); all further monthly partial payments (instalments) are automated. In the case of payment in instalments, the Provider also charges interest, which is already included in the total amount.

After payment for the ordered online programs, the Provider also sends the buyer an invoice to the buyer's e-mail address. The invoice itemises the price and all costs related to the purchase. The buyer must check that the data are correct before placing the order.

The buyer undertakes that, if their payment card expires, they will provide Asja Dominko d.o.o. with the details of a new, valid payment card or renew the purchase with a new, valid payment card. The buyer also undertakes to ensure sufficient funds on the payment card to pay for the entire program.

In the case of payment in instalments, the user may conclude a contract with the company Ticker d.o.o. The user handles all questions directly with Ticker d.o.o.

6. Right of withdrawal from the contract

In a distance purchase (online purchase), the consumer may withdraw from the contract within 14 days without giving a reason.

The consumer has no right of withdrawal from a contract for the supply of digital content if performance of the contract has begun with their express prior consent and their acknowledgement that they will lose the right of withdrawal once the Provider has performed the contract in full.

The consumer exercises the right of withdrawal by giving the Provider an unequivocal statement that they are withdrawing from the contract. The consumer sends the unequivocal statement exercising the right of withdrawal to the Provider by e-mail, to the address: dobrodosli@asjadominko.si. The consumer has informed the Provider of the withdrawal in good time if they send the statement within the period specified for withdrawal from the contract.

In the event of withdrawal from the contract, the Provider shall, without delay and at the latest within 14 days of receiving the notice of withdrawal, refund a proportionate share of the payment – that is, the payments received that the consumer did not use within the 3-month VIBRANT LIFE PROGRAM. In the case of a purchase of the VIBRANT LIFE PROGRAM, the Provider therefore refunds only those payments received that the consumer did not use within the 3-month program.

The Provider refunds payments to the consumer using the same means of payment as the consumer used, unless the consumer has expressly requested the use of another means of payment and the consumer does not incur any costs as a result.

On withdrawal from a contract for the purchase of online events, the buyer must refrain from using the content of the event and must not make it available to third parties.

7. Warranty of conformity of goods

As the subject of the purchase is digital content or digital services, the Provider is liable in accordance with Articles 109 to 120 of the Consumer Protection Act (ZVPot-1).

In the case of a single supply or a series of individual supplies of digital content or a digital service, the Provider is liable for any lack of conformity that exists at the time of supply. In the case of continuous supply of digital content or a digital service over a certain period, the Provider is liable for any lack of conformity that occurs or becomes apparent during the period in which the digital content or digital service is to be supplied under the contract.

In the event of a lack of conformity of the digital content or digital service, the consumer may, under the conditions laid down by ZVPot-1:

• require the digital content or digital service to be brought into conformity,
• require a proportionate reduction of the price, or
• withdraw from the contract for the supply of the digital content or digital service.

a) Request to bring the digital content or digital service into conformity

The Provider will bring the digital content or digital service into conformity, unless this would be impossible or would impose disproportionate costs on the Provider, taking into account all the circumstances of the case, including the value the digital content would have if it were in conformity and the significance of the lack of conformity. Conformity shall be brought about within a reasonable period from the moment the consumer informed the Provider of the lack of conformity, free of charge and without significant inconvenience to the consumer, taking into account the nature of the digital content and the purpose for which the consumer required that digital content.

b) Price reduction

The consumer may request a proportionate reduction of the price, where the digital content is supplied in exchange for payment of a price, or withdraw from the contract for the supply of digital content, in any of the following cases:

• bringing the digital content into conformity is impossible or disproportionate; or
• the Provider has not brought the digital content into conformity, or
• the digital content remains non-conforming despite the Provider's attempt to bring it into conformity; or
• the lack of conformity of the digital content is so serious as to justify an immediate proportionate price reduction or withdrawal from the contract for the supply of digital content, or
• the Provider has declared, or it is clear from the circumstances, that the Provider will not bring the digital content into conformity within a reasonable period or without significant inconvenience to the consumer.

c) Withdrawal from the contract

The consumer has no right to withdraw from a contract for the supply of digital content supplied in exchange for payment if the lack of conformity of the digital content is only minor. The burden of proving that the lack of conformity of the digital content is minor lies with the Provider.

8. Cancellation of the order by the provider

Despite exceptional efforts to provide the most up-to-date and accurate information, it may happen that the price information is incorrect. In this case, the Provider will allow the buyer to withdraw from the purchase.

We reserve the right to refuse an order that we find we cannot carry out under the stated conditions and with the data available to us. If the buyer has already transferred the full purchase price on the basis of a pro forma invoice, we will refund it within 5 working days.

The Provider reserves the option of withdrawing from the contract if a fundamental mistake is established in accordance with Article 46 of the Obligations Code.

9. Protection of personal data

By entering data on the website or by placing an order, the buyer permits the processing of personal data. The Online Shop uses and stores the data obtained in accordance with applicable legislation.

Personal data are collected solely for the purposes of processing the order and for the internal needs of the Online Shop, for executing payment for the order, sending offers, customer segmentation, analysing purchasing behaviour, sending advertising material and offers, etc.

The Online Shop undertakes to protect all personal data. The data collected will under no circumstances be passed on to third parties or unauthorised persons. The buyer is also responsible for protecting the data, by ensuring the security of their username and password.

More information on the protection of personal data in the company is available in the “Privacy Policy”, accessible at this link.

10. Complaints and disputes

You may submit a complaint in writing to the business address specified in the Basic information section or by e-mail to dobrodosli@asjadominko.si. We will respond to your complaints as soon as possible, and at the latest within 30 days of receiving them.

Within 30 working days, the Online Shop will send its decision on the objection, with appropriate explanations, in writing to the customer's contact address. With this, the decision of the Online Shop is final and the internal complaints procedure is concluded.

We will endeavour to resolve any disputes amicably. If an agreement is not possible, the court in Ljubljana has jurisdiction, unless other optional jurisdictions made available by the relevant legislation apply to the consumer. The applicable law is the law in force in the Republic of Slovenia.

11. Legal notice

The Online Shop and all data on it, such as texts, product images, graphic and video elements, are protected by the Copyright Act (Zakon o avtorskih pravicah) and may not be reproduced or used without prior written permission.

12. Out-of-court dispute resolution

In accordance with statutory rules, we do not recognise any provider of out-of-court consumer dispute resolution as competent to resolve a consumer dispute that the consumer could initiate under the Out-of-Court Settlement of Consumer Disputes Act (ZIsRPS). This does not limit the consumer's right to bring the dispute before the competent court (section 10).

The European platform for online dispute resolution for consumer disputes (ODR) no longer operates. Regulation (EU) No 524/2013, which governed this platform, was repealed by Regulation (EU) 2024/3228, so the obligation to publish a link to the platform no longer applies.

13. Final provisions

The Online Shop reserves the right to change the Terms at any time and without prior notice. The amended Terms will be published on the Provider's website.

Last amended: 1 February 2025

Privacy Policy

Privacy statement

IBAN SI56 6100 0002 5761 898
Registration number: 8857172000
VAT ID: 50461893
Director: Asja Dominko
Email: dobrodosli@asjadominko.si

The operator of the website asjadominko.com, Asja Dominko d.o.o., Jadranska 27, 2000 Maribor (hereinafter the “provider”), undertakes to carefully protect the personal data obtained at registration in accordance with the Personal Data Protection Act (ZVOP-1-UPB1). The data collected by the provider for business purposes will be used solely for:

• sending access to purchased programs;
• sending informational material;
• sending pro forma invoices and invoices;
• other necessary communication.

The user is also responsible for the protection of personal data, by ensuring the security of their username and password and the appropriate protection of their computer. The provider is not liable for the accuracy of the data entered by users.

Protection of personal data

General

The provider undertakes to protect the confidentiality of personal data and the privacy of the users of the website. The provider will use the personal data collected solely for the provision of the services it offers. The provider respects the confidentiality of personal data and the privacy of the users of the website and will therefore do everything necessary to protect them against any breaches and misuse.

In certain cases, the transfer of the user's personal data to the company is necessary so that the processor, as provider, can fulfil its contractual obligations to the user.

External partners

The provider protects the personal data collected on an ongoing basis in accordance with the Personal Data Protection Act (Official Gazette of the Republic of Slovenia (Uradni list RS), No. 94/07) (ZVOP-1), the Electronic Communications Act (Zakon o elektronskih komunikacijah) (Official Gazette of the Republic of Slovenia, Nos. 109/12, 110/13, 40/14 – ZIN-B, 54/14 – Constitutional Court decision, 81/15 and 40/17) and the General Data Protection Regulation (GDPR).

Use of personal data

For the purposes of providing the services it offers, the provider collects, keeps, processes and stores the following user data:

• first name and surname;
• address;
• company or name of the legal entity (if the user is a legal entity);
• tax number of the legal entity (if the user is a legal entity);
• e-mail address (username);
• password in encrypted form;
• contact telephone number;
• other data that the user voluntarily enters in forms on the website;
• other data that the user voluntarily adds later in their profile.

The provider is not liable for the correctness, completeness and currency of the data entered by users.

The provider does not pass data on to third parties, except to contractors with whom the provider has concluded a personal data protection agreement and who are contractually bound to the same personal data protection standards as the provider.

The provider collects personal data with the express consent or agreement of individuals. It keeps the consents together with their content and the content of the form through which they were obtained. The provider also has the right to contact the user after they sign up for an introductory conversation, after they place an order for programs in the online shop or after they complete the field to receive the free handbook.

The provider keeps the personal data filing systems in the territory of the Republic of Slovenia. The external processors listed in the section “External processors and cookies on the website asjadominko.com” may also process data outside the Republic of Slovenia and the European Union (e.g. in the USA). In this case, the transfer is carried out on the basis of the European Commission's standard contractual clauses or other appropriate safeguards under the General Data Protection Regulation (GDPR).

Purpose of use

Personal data obtained for the purpose of carrying out an online purchase in the online shop on the website asjadominko.si are used to carry out and deliver the order. Personal data that an individual enters in the contact form on the website asjadominko.com are used only to reply to the message sent. Personal data entered when booking an introductory conversation are used to hold the introductory conversation and to send notifications related to it.

We use the telephone number to send notifications and provide support in connection with ordered or downloaded content (e.g. handbooks, programs) and for occasional direct marketing by telephone or SMS, where consent has been given for this. The individual may at any time object to processing for direct marketing purposes or withdraw consent, as described in this privacy policy.

The individual gives consent to the storage, processing and transfer of personal data when signing up for an introductory conversation, after placing an order for a program in the online shop or after completing the field to receive the free handbook.

The user permits the provider to process and store the personal data provided, in accordance with the Personal Data Protection Act. By giving consent, the user permits the provider, as the controller of the personal data filing system, to process the personal data collected for the purposes of sampling, surveys and statistical processing of data, for determining the use of services, tailoring the offer and segmentation, for market research, for informing about the offer, news and benefits, for sending news by e-mail, by telephone number and other advertising material, for informing users about the services of the website asjadominko.com and of the provider and related persons, and for other forms of use of the data provided to which the user of the website specifically consents. The data collected will not be passed on to third parties.

The provider may process the said data for its own purposes until consent is withdrawn by a request to remove the personal data from the database. While the personal data are being managed, the individual may, on request, inspect and update the data in the database.

Implementation of the privacy policy

In accordance with the Personal Data Protection Act, the provider has regulated the protection of personal data by its Rules on the Protection of Personal Data.

All persons employed by the company on a regular or freelance basis who have access to the personal and other data of users are familiar with the provisions of the Rules on the Protection of Personal Data and with the duty to protect personal and other data, and are obliged to comply with these provisions on protecting the confidentiality of personal data and the privacy of the users of the website. The duty to protect personal and other data applies without time limit, including after the relationship with the provider ends.

Registered users may stop using the website at any time and may cancel their registration. They do so by communicating the cancellation of their registration in a written statement. Before submitting the statement cancelling their registration, the user must settle with the company all outstanding obligations arising from purchases made on the website. The provider will protect the confidentiality of personal data and the privacy of the users of the website within the framework of this privacy policy also in the event of cancellation of registration.

Protection of children

Advertising messages will be clearly recognisable (taking age into account). The provider may not accept orders from anyone it knows or suspects to be a child without the express permission of their parents or guardians.

The provider may not accept any personal data concerning children without the express permission of their parents or guardians. Nor may the provider disclose to a third party data received from children, with the exception of parents or guardians.

Right to information and deletion

You have the right to information about your personal data that we hold, as well as the right to have these data deleted. If you have any questions about the deletion, modification or use of your data, please contact: dobrodosli@asjadominko.si or send us a request by post.

Order status notifications: We reserve the right to contact you at the telephone number you entered during the ordering process or to contact you by e-mail to inform you of the status of your order or to remind you of any non-payment and request payment.

Notifications: After you sign up for notifications, your name, telephone number and e-mail address will, with your permission, be used for promotional purposes until you unsubscribe from the notifications. You are signed up to receive notifications when you sign up for an introductory conversation, after you place an order for a program in the online shop or after you submit a request to receive the free handbook.

You may unsubscribe from the notification recipient database at any time by sending a message to dobrodosli@asjadominko.si or by clicking the “Odjava” (Unsubscribe) link at the bottom of promotional e-mails.

Every individual whose personal data the provider collects, stores and processes has the following rights in respect of those data:

• Right to be forgotten – if the individual no longer wishes their personal data stored and processed by the processor to be processed, and provided there are no lawful grounds for their further storage, they may at any time request the processor to delete their data.
• Right to know how long personal data are stored.
• Right to request rectification or deletion, or to lodge a complaint.
• Right to data portability – the individual may, if they so wish, request the processor to provide them with the personal data concerning them that they have provided to the controller, in a structured, commonly used and machine-readable format.
• Right to a legal remedy and sanctions – the individual has the right to lodge a complaint with the supervisory authority, as well as the right to legal remedies against a decision of the supervisory authority or in the event that the supervisory authority fails to act, and the right to compensation and liability.
• Right not to be subject to measures based solely on profiling, analysis or predictions using automated means of processing.
• Right to withdraw consent – the individual has the right to withdraw consent to further processing of personal data, in particular in the case of direct marketing.

Procedure for exercising rights

I am aware that I may address all of the above requests concerning the exercise of rights in relation to personal data in writing to the controller, namely to the e-mail address dobrodosli@asjadominko.si.

I am aware that, for the purposes of reliable identification when rights in relation to personal data are exercised, the controller may request additional information from me, and may refuse to act only if it demonstrates that it cannot reliably identify me.

I am aware that the controller must respond to my request, by which I exercise my rights in relation to the above personal data, without undue delay and at the latest within one month of receiving the request.

The provider stores the individual's personal data until consent to the storage and processing of the individual's data is withdrawn. The user may withdraw consent to receiving electronic messages (by a written request to the provider at the e-mail address dobrodosli@asjadominko.si or request that the provider delete their personal data immediately, effectively and irreversibly, by deleting the user's entire user profile held by the provider).

Additional provisions

In accordance with the regulations governing the protection of personal data, the provider is bound to protect the personal data of the users of its website. Under no circumstances will the provider, without the user's express permission, pass on the user's personal or other data to a third party or allow a third party to inspect the user's personal or other data, unless required to do so by state authorities, if such an obligation is laid down by law, or in good faith that such action is necessary for proceedings before the courts or other state bodies and for the protection and exercise of the company's legitimate interests.

All personal and other data that the user provides when signing in to the website, as well as when ordering products, including the content of the orders, will be protected in accordance with the regulations governing the protection of personal data. The provider will not use these data for any purpose that would in any way harm the user or another person involved. The provider will not use users' data to send promotional e-mail or other unsolicited promotional material, except to send those promotional notifications to which the user subscribes or to which they expressly consent. The provider may use the data in anonymised aggregate form for statistical analysis. The confidentiality of users' personal and other data will not be breached in any form.

E-mail marketing

We use MailChimp to manage the list of e-mail marketing subscribers who sign up through the online shop on the website asjadominko.si (e.g. when making a purchase or when receiving the free handbook) and to send e-mails to these subscribers. The website asjadominko.com does not use MailChimp. MailChimp is a third-party provider that may process your data using industry-standard technologies that help us monitor and improve our e-mail messages.

MailChimp's privacy policy is available at https://mailchimp.com/legal/privacy/. You can unsubscribe from our e-mail messages by clicking the unsubscribe link at the end of each newsletter.

Notifications through the booking system

We use the YouCanBookMe system for bookings of introductory conversations. YouCanBookMe is a third-party provider that may process your data using industry-standard technologies that help us monitor and improve our e-mail messages.

The privacy policy of the YouCanBookMe system is available at https://youcanbook.me/privacy/.

External processors and cookies on the website asjadominko.com

There is no online shop on the website asjadominko.com. On it, you can book a free introductory conversation and send a message through the contact form. In operating the website, the provider uses the following external processors:

• Vercel Inc. (USA): website hosting. When the website is visited, technical data (e.g. IP address, browser type, time of visit) are processed on the hosting provider's servers, which may also be located outside the Republic of Slovenia and the European Union. Data transfers to the USA are carried out on the basis of the European Commission's standard contractual clauses. Privacy policy: https://vercel.com/legal/privacy-policy.
• YouCanBookMe: booking of the introductory conversation (see the section “Notifications through the booking system”). The booking calendar loads together with the page.
• FormSubmit (formsubmit.co): forwarding of messages from the contact form to the provider's e-mail address. The provider uses the data from the form (name, e-mail address, telephone number, message) only to reply to the message.
• Vimeo: display of videos. The Vimeo player loads only when the visitor clicks on a video. Privacy policy: https://vimeo.com/privacy.
• Google Analytics 4 and Google Ads (Google): measurement of website traffic and advertising performance. Privacy policy: https://policies.google.com/privacy.
• Microsoft Clarity (Microsoft): analysis of website use (e.g. clicks and scrolling on the page). Privacy policy: https://privacy.microsoft.com/privacystatement.
• Meta Pixel (Meta): measurement of advertising performance on the Facebook and Instagram networks. Privacy policy: https://www.facebook.com/privacy/policy/.

Google Analytics 4, Google Ads, Microsoft Clarity and Meta Pixel load only if the visitor selects “Accept” in the cookie banner. If the visitor selects “Decline” or selects nothing, these tools are not loaded and no data are sent to them. These providers may also process data outside the European Union, on the basis of appropriate safeguards under the GDPR. You can withdraw your consent at any time by clearing the cookies and site data of the website asjadominko.com in your browser settings; the cookie banner will then be shown again on your next visit.

List of cookies and similar technologies

Strictly necessary (do not require consent):

• ad-consent (browser local storage): stores your choice in the cookie banner (“Accept” or “Decline”), so that the banner is not shown on every visit. It is not sent to the provider or to third parties. It remains stored until you clear it in your browser settings.
• The YouCanBookMe calendar may use its own strictly necessary cookies for the booking to work (see the YouCanBookMe privacy policy).

Analytics and advertising (only with your consent):

• Google Analytics 4: _ga, _ga_* (distinguishing visitors and measuring traffic; up to 2 years).
• Google Ads: _gcl_au (measuring advertising performance; up to 90 days).
• Microsoft Clarity: _clck (up to 1 year), _clsk (up to 1 day) (analysis of website use).
• Meta Pixel: _fbp (measuring advertising performance; up to 90 days).